Versand

Puppy Pantry Shipping Policy

We are pleased to offer FREE standard shipping on all orders within the UK and free international delivery with orders over £50.

  • Order Processing Times: Orders placed before 12pm (GMT/BST) will typically be processed and shipped the same day. Orders placed after 12pm or on weekends and holidays will be processed the next business day.

  • Delivery Estimates: Standard shipping typically takes 3-10 business days. Delivery times are estimates and may vary based on your location and unforeseen circumstances beyond our control (e.g., carrier delays, weather). You will receive a tracking number once your order has shipped.

Lost or Damaged Packages

  • If your package is lost in transit or arrives damaged, please contact us immediately at Info@puppypantry.co.uk or call us at 01708937062. We will work with you to resolve the issue as quickly as possible.

Returns & Exchanges

  • For information on our return policy, please refer to our returns policy page

Contact Us

  • If you have any questions about our shipping policy, please don't hesitate to reach out to us at Info@puppypantry.co.uk or call us at 01708937062